FAQ

Absolutely! Think of our candles as the perfect way to say, “I care.” Whether it’s a birthday, anniversary, or just because, our personalised options and curated gift packs are made to create moments of pure joy.

Imagine a candle that burns longer, cleaner, and brighter and is delivered to your door - a piece of luxury that also cares for the planet. That’s what we offer at Broad & Co Boutique. Hand-poured with eco-friendly coconut soy wax, our candles are designed to transform any space into a haven of relaxation and elegance.

Every month, we curate a luxurious experience just for you. Basic: A large candle and a soap or bath salt pack to elevate your self-care. Deluxe: All of the above, plus a car diffuser - luxury that travels with you. Exclusive: Two large candles, room spray, and a rotating luxury item for those who want it all.

Each month, we unveil a new fragrance inspired by the season or a special theme. Think blooming florals in spring or warm spices for the holidays. It’s a surprise treat, exclusive to subscribers.

Of course! You’re the storyteller here. Adjust scents (don't like a particular type, let us know and we have alternate options), skip a month, or upgrade at any time. Your subscription grows with your lifestyle.

Your subscription box is shipped out between the 7th and 10th of every month. Imagine the excitement of opening a package filled with handcrafted luxury, month after month.

Right now, we deliver across Australia. And we’re working on expanding - so keep an eye out for updates!

Good news - shipping is on us for all subscription tiers. For one-time purchases, we calculate shipping at checkout to keep it simple.

Absolutely. Send us a message and we will put together a bespoke pack whether it’s a thank-you for someone special or a treat for yourself, you can build a custom gift pack from our range of products.

Not Yet... Soon! We have a range of custom options we are looking to implement as we believe a candle should reflect your story.

Every candle jar has a second life waiting for it. Use it as a chic storage container, a planter, or even as décor. Check out our blog for creative upcycling ideas.

From the clean-burning coconut soy wax we use to the recyclable packaging, sustainability is at the heart of everything we do. Your candle is more than just a product - it’s our commitment to luxury with a conscience. 100% Australian Made & Owned

Becoming part of the Broad & Co Boutique family means earning rewards while sharing products you love. Affiliates earn recurring commissions and get exclusive perks to make collaboration seamless and exciting.

Simply visit our Affiliate Program page, complete the form, and we’ll guide you from there. In just a few clicks, you can start turning your passion into rewards.

We’re just an email away at sales@broadandco.com.au. Reach out anytime, and our team will respond within 24 hours.

We believe in making every experience extraordinary. If something doesn’t feel right, contact us within 14 days of delivery, and we’ll make it right.